Starting from 1 January 2018, most of Etisalat’s products and services shall be subject to 5% value added tax in compliance with the federal Laws & regulations levying and regulating the tax in the UAE.

VAT is a consumption tax that the end user is obligated to pay and Etisalat will be only acting as a collection Agent on behalf of the taxation authority.

Etisalat is legally obliged to comply with this Government mandate from 1 January 2018.